📥 Digital Product Policy

All of our products are delivered digitally and are accessible immediately upon purchase via secure download. Once a digital file has been accessed or downloaded, we cannot offer a refund — similar to opening software or unsealing media.

Please note: We do not offer returns, exchanges, or cancellations for digital products after the download has been initiated.

💼 Refund Eligibility

We will offer a refund only under the following circumstances:

  1. You purchased the same product more than once accidentally (we will refund the duplicate purchase).

  2. The product cannot be downloaded or accessed due to a verified technical issue on our end, and our support team is unable to resolve it.

  3. You were charged incorrectly or experienced a billing error.

Refund requests based on “change of mind,” misunderstanding of product details, or failure to use the product will not be accepted.

🛠️ Need Help? Contact Us

If you encounter any issues accessing your purchase or believe your case falls within the eligibility criteria, please reach out:

📧 support
Include the following in your message:

  • Your order number

  • The product name

  • A brief explanation of the issue

Our team will respond within 1–2 business days.

⚖️ Final Note

By purchasing from MayanutMC, you agree to this refund policy and acknowledge the nature of digital product transactions.

We stand by the quality of our tools — and we’re here to support you in using them to their fullest potential.